Pickup and Delivery

Pickup: 
You will receive a pickup notification when your order is ready for pickup. 

For pickup at 12pm please order at least 1 day ahead. 

 

Delivery locations:
Downtown Toronto, Richmond Hill, Markham, Scarborough, Vaughan, North York, Stouffville, Newmarket and Mississauga.

Delivery charge will be applied at checkout.
Free delivery for orders over $300. 

For other areas, please call/text us to confirm if delivery is available.  

Delivery Time:
Monday-Friday (11am-7pm)
Saturday-Sunday (11am-5pm)

We cannot guarantee delivery at a specific time of day.
Substitution may be necessary to ensure your order is delivered on the day you requested. 

 

Condo Deliveries:
Recipient must be able to meet driver at lobby or flowers will be left with the concierge (Make sure concierge will allow us to leave flowers for recipient). 

Please give us the recipient name, unit number and contact number. 

If front desk does not accept the flower and require us to return a second time for delivery there will be an extra delivery charge. 


Recipient not home:
Depending on the given circumstances our delivery team may leave the gift in a safe place for the recipient.

We will also contact the recipient to make other arrangements if necessary.

The driver will call a total of 5 times and send a text message. Will wait at the delivery address for 5 minutes. If the recipient cannot be reached, the flowers will be left by the door. Pictures will be taken and provided.

We cannot guarantee any damages incurred during delivery

Please make sure to leave recipient contact number at checkout. 

Same day delivery:
Must ordered before 10:00AM (Mon, Wed- Sun)

For delivery 11am-1pm we recommend  to order 1 day ahead.

We encourage a phone call/text to ensure that we can accommodate your request. 

If order cannot be fulfill we will contact you. 

 

 

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